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Charles Kirke esurfbiz malware
I mistakenly let a piece of malware through my AVG protection. The result is that when I open my browser it goes to a 'homepage' with the following url
http://esurf.biz/?ssid=1447438561&a=1002996
It often opens a web page I do not want when I try to open a new tab. It appears to be irritating rather than dangerous, but I want to get rid of it.
How can I get AVG to stop this happening - ie to reverse my unwise decision to let it in?
Charles
http://esurf.biz/?ssid=1447438561&a=1002996
It often opens a web page I do not want when I try to open a new tab. It appears to be irritating rather than dangerous, but I want to get rid of it.
How can I get AVG to stop this happening - ie to reverse my unwise decision to let it in?
Charles
I sincerely apologize for any inconvenience this may have caused you. I would request you to follow the below link to get a rid of this issue from your computer :http://avgread.me/1G1kCfT. Please feel free to get back to us for any issues with AVG.
Thank you.
All Answers
I sincerely apologize for any inconvenience this may have caused you. I would request you to follow the below link to get a rid of this issue from your computer :http://avgread.me/1G1kCfT. Please feel free to get back to us for any issues with AVG.
Thank you.
Dear Mohammed,
Thank you so much for replying so quickly. Sadly, your advice has not, as yet, worked.
I started Mozilla Firefox in safe mode, and the trouble was not visible. I then examined all my plugins but none seemed new or strange. However, as soon as I started Firefox in normal mode the problem was back straight away. I have also encountered it on Windows Explorer and Google Chrome. I do not know what to do now. Can you help?
In my innocence I thought that AVG could be reset to the values it has when it first arrived so I could run a scan that would catch the malware that I let in previously (and which it therefore has recorded as ‘safe’). If this can't be done, what can?
Very best wishes,
Charles
I really appreciate your efforts with this. In this case, I would request you to completely reinstall your Firefox browser so that this issue can get fixed. Please do try this and let us know the status of it.