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Thabiso MalomoThabiso Malomo 

AVG installation

When i tried installing AVG, i got an error. 
Error code: 0xA0010004
Description: Event exec_finished

Can you please help me

Best Answer chosen by Thabiso Malomo
BalasubramanianBalasubramanian (AVG Technologies) 
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

If you are trying to install our AVG free antivirus program then please use the below link:
For 32 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe

Please feel free to contact us should you need any assistance. Thank you.

All Answers

Alan BinchAlan Binch
Thabiso, Which AVG product are you actually attempting to install on your system?.
AVG Guru
Thabiso MalomoThabiso Malomo
AVG 2015
BalasubramanianBalasubramanian (AVG Technologies) 
Hello Thabiso,

Thank you for the information. I would request you to follow the below mentioned once and then try installing your AVG program:

1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
BalasubramanianBalasubramanian (AVG Technologies) 
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

If you are trying to install our AVG free antivirus program then please use the below link:
For 32 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe

Please feel free to contact us should you need any assistance. Thank you.
This was selected as the best answer
Thabiso MalomoThabiso Malomo
Thank you Balasubramanian
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