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Naadia MombergNaadia Momberg 

Anti Theft Locked - Samsung Galaxy 6

Unfortunately, I changed sim card when I returned back home. I appears my Anti Theft app kicked in and it required a logon passworld. I think after a couple of unsuccessful attempts my phone has been locked and I cannot even enter a password should l receive it again.

Desparately need to reconnect with my phone.  I did try and phone AVG but did not have much luck. Hopefully this will work and my problem will be solved soon.

Thanaks
Best Answer chosen by Naadia Momberg
AvinashAvinash (Avast) 
Hello Naadia.
Thank you for letting us know. Please wait for the reply from our mobile support team. Thank you.

All Answers

AvinashAvinash (Avast) 
Hello Naadia.
We are sorry to hear about the inconvenience caused. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution. Thank you.
Alan BinchAlan Binch
Naadia, Have a look @ this article (http://avgclick.me/LockedPhone). Otherwise, Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution.
AVG Guru
Naadia MombergNaadia Momberg
Thanks for your speedy reply. I filled in the online form this morning and have not received a reply. Hopefully it will be answered soon. I went onto the website and it indicates my phone is not registered.

Thanks
AvinashAvinash (Avast) 
Hello Naadia.
Thank you for letting us know. Please wait for the reply from our mobile support team. Thank you.
This was selected as the best answer
Naadia MombergNaadia Momberg
Good morning

Any idea how long it takes for the mobile team to make contact with regards to unlocking ones phone?  Heading into day 3 and desperately need to resolove this issue. 

Thank you
 
ogist vogistogist vogist
Can it will be locked if i use a https://mobile-spy-apps.com mobile recorder on Android? 
ogist vogistogist vogist
Can it will be locked if i use a https://mobile-spy-apps.com mobile recorder on Android? 
Akash ChandaAkash Chanda (Avast)
Ogist, unfortunately, from your recent post, it was not clear to us how we can help you. Could you please specify your request and provide us with more details?
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