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  • (AB) Alan Binch
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Patrick SandfoxPatrick Sandfox 

AVG Tune Up

The last couple of days when i use Tune Up the program hangs up when it is checking the browser and asks if i want to send a report to AVG. I send the report and nothing has happened for two days. I am not a teckie, I work in the construction field. I need simple help to fix the problem, Please.
Best Answer chosen by Zbynek (Avast) 
Alan BinchAlan Binch
Patrick, Have a look @ this link (https://support.avg.com/answers?id=906b0000000D58WAAS).
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All Answers

Alan BinchAlan Binch
Patrick, Have a look @ this link (https://support.avg.com/answers?id=906b0000000D58WAAS).
AVG Guru
This was selected as the best answer
Patrick SandfoxPatrick Sandfox
Alan, thank you for the advise. I downloaded this file 
http://share.avg.com/steam/PSP/TuneUp/avg_tuh_stf_all_2015_331_beta.exe). turned off the computer for 30 seconds and turned it back on. after it finished booting i tried Tune Up. It stalled at the same place (checking the browser). Thank you very much for the suggestion. :)
Patrick SandfoxPatrick Sandfox
Alan, as i pressed the send button for my last email to you it occurred to me that while i had downloaded the suggested file, i had not installed it. I am so embarassed. It worked fine. Thank you for your help. :)
Alan BinchAlan Binch
OK Patrick, No probs.. Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.
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