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John JJohn J 

Error Code 2753

I'm getting this same code when I try to upgrade.  I've tried all of the steps provided in the article two times.  Cannot get the new version to load.  Now, I'm operating without Tune Up.

What should I try next?
Best Answer chosen by Petr Jezek (Avast)
John JJohn J
This worked.  Thank you very much!!

All Answers

Alan BinchAlan Binch
John, In order to analyze it please provide AVG with diagnostic output using this tool (http://download.avg.com/filedir/util/AVG_SysInfo.exe) and please add detailed description of issue.
AVG Guru
John JJohn J
The file would not upload but the instructions said to paste the file name
in a reply.

jej1947@gmail.com_12-11-2014_00h-09m.7z

I received notice of an available upgrade.  I put it off for a few days but
when I tried to load it errored out and stopped working.  ​I tried to load
it a couple of times without any luck.
I went you your customer support page and found an article telling me to
run the Windows Update Repair Tool(which I did) and then run the AVG
Removal Tool(which I did) and then re-install Tune Up.  When I did this I
received error code 2753.

Now I'm stuck without Tune Up.
 
Alan BinchAlan Binch
John, When available, A member of the official AVG Community Support in Brno (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) will see your topic & respond.
AVG Guru 
ZbynekZbynek (Avast) 
Hi John,
For help on your issue please try remove AVG TuneUp using this tool and than install latest version form our web back.
Thanks
John JJohn J
This worked.  Thank you very much!!
This was selected as the best answer
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