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bert forestbert forest 

bug in AVG free 2014

On June 19, 2014, the icon in the tray shows an orange triangle with an exclamation point in it. Opening the AVG interface shows that Anti-Spam is not installed. But Anti-Spam is only available with the paid version of AVG not the free version, so AVG programmers introduced this error when making recent updates.
I am running Windows 7 SP1. I have no other anti-virus sw installed.
Best Answer chosen by Petr Jezek (Avast)
bert forestbert forest
Not expecting a resolution to the bug anytime soon, I used the AVG database and found I could 'clear' the error by using the 'ignore error status' feature in AVG and select 'emails' to get rid of the error display. Yesterday, I reversed the ignore error status setting and found the error did not return. As a long time software developer (20+ years) I know that the error will more than likely return sooner or later.

All Answers

David MawdsleyDavid Mawdsley

My suggestions:  just update AVG.  That's always your main concern.  Then check the vault for items caught.   If found study the details and try to determine how how you got the offender--so you don't repeat the infection.  It could be a temporary infection in a website that you visited through an advertiser's script.  Just clear the vault and run a full scan if you're concerned.  I'd also suggest that you also use Malwarebytes' Anti-Malware also as additional protection.  If running Windows XP, get the paid Premier Edition for $24.95 and make your computer really secure.  Windows XP is a sitting duck without AVG and Malwarebytes.
bert forestbert forest
Your response completely ignores the problem I reported. I can only assume you are trolling this site and pasting in generic responses to users' problems.
Alan BinchAlan Binch
Bert, An actual AVG expert in Brno, Czech Rep.. will see your post here & reply @ their earliest convenience (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509).
grant isaacsgrant isaacs
it will do that it does that with 2013 
ZbynekZbynek (Avast) 
Hi Bert
It should not be caused just by missing Anti-spam component.
Please provide us with screenshot (http://kb.avg.com/articles/en_US/How_to/How-to-create-a-screenshot/).
Thanks
bert forestbert forest
Not expecting a resolution to the bug anytime soon, I used the AVG database and found I could 'clear' the error by using the 'ignore error status' feature in AVG and select 'emails' to get rid of the error display. Yesterday, I reversed the ignore error status setting and found the error did not return. As a long time software developer (20+ years) I know that the error will more than likely return sooner or later.
This was selected as the best answer
ZbynekZbynek (Avast) 
Hi bert,
I am happy to see that your issue is resolved.
Thanks for posting back.
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