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Norman Stagg virtualapp/didlogical
How can I get rid of this "virtualapp/didlogical"? It presently has control of my PC (Windows 7). When deleted it automatically replicates itself and is blocking any removal efforts by requiring me to provide an Administrator password. When I try to do that I can see that it has taken over the Administrative function. I see that others claim it is associated with Windows Live (maybe Messenger) but it is a problem in that I cannot gain access to my computer.
You may delete the entry from the Credential Manager.
a. Open Control Panel, click on Credential Manager.
b. Click on the dropdown icon of the entry Virtualapp/Didlogical.
c. Click on Remove from Vault.
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
May I know the name of the AVG program installed on your system?
Have you tried to scan your system using AVG program?
We kindly request you to please update your AVG program to latest virus definition and scan your system completely.
Please feel free to get back to us for further assistance.
Thank you.
Norman Stagg
I feel that you do not understand my situation. That VIRTUALAPP/DIDLOGICAL is a Virus/Malware that has taken over control of my computer as Administrator. When I remove it from Credential Manager it just replicates itself automatically and I am still denied access because I do not have the hidden password. I did not install this it installed itself and as a result I can no longer use my computer. I have paid you for two years of your subscription, the first year end on May 24/15. I want to cancel my subscription for the 2016 period and request a refund of that amount paid.
AVG:
I haved this same problerm. Remove that Virtualapp/didlogical Virus/Malware that has taken control of my computer and added vluminous progams onto my computer and has taken my administrative privileges from me so I CAN NO LONGER USE MY COMPUTER OR MAKE ANY CHANGES. Your Software has caused me so much PAIN AND FRUSTRATION. Answer my emails, one of which was damaged because of your malicious intrusion onto my computer. You have been watching me and audiotaping my every move and sound! Do not ask if I have scanned my system completely or what method I used to remove your VIRTUALAPP/DIDLOGICAL TO LOGON to MY COMPUTEDR. YOU ARE LOGGRD ON !!! YOU REMOVE IT IMMEDIATELY!! YOU MAKE MY KMOUSE DART ABOUT THE SCREEN AND MISPLACE WORDS. THIS IS SERIOUS. I WILL MAKE SURE THIS GETS OUT AND IF ANYTHING HAPPENS TO MY COMPUTER, I WILL CALL THE POLICE AND FILE A REPORT AND TAKE YOU TO COURT AND CONTACT MY FRIEND AT NBC NEWS11.
AVG Guru
- The WindowsUpdate agent was taken over. It is set to automatic - which I did not set up.
- Something is trying to force me to install Cisco VPN client (64); I already have the 32 bit version.
- A Homegroup icon appears on my desktop trying to entice me to create homegroup (which I already had).
- Printer that was connected via USB to desktop - it no longer works, drivers were removed, not by me. Tried to reinstall them (HP photosmart 2610), but they are never found by the printer device. The Cisco problem appears.
- I believe that the explorer.exe (in c:\windows) was replaced as it had the TrustedInstaller as owner; program version: 6.1.7.601.23537. It was the process that was requesting that I install Cisco VPN cient.
- A suspected windows update agent: C:\Windows\System32\wuaueng.dll also has TrustedIstaller as owner; has product version: 7.6.7601.23453 modified 5/13/2013
I have found some clues on how to resolve this at:https://answers.microsoft.com/en-us/windows/forum/windows_7-security/unknown-credential-virtualappdidlogical/40467173-a75a-44b2-8617-5aa7a0479925 and https://support.microsoft.com/en-us/help/949104/how-to-update-the-windows-update-agent-to-the-latest-version but I still have not resolved my problem.