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  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Frank PischelFrank Pischel 

PC Tune up - Kündigung der automatischen Lizenzverlängerung oder eines Abonnements

Möchte das Produkt "PC Tune UP" nicht mehr nutzen und die automatische Lizenzverlängerung kündigen.
Die Hilfeseite erklärt:
"Klicken Sie unten in der E-Mail auf den Linkklicken Sie hier im Satz "Um die automatische Abonnementverlängerung von AVG zu kündigen, klicken Sie hier.".
Dieser Link zur automatischen Weiterleitung zur Kündigungsseite, wie in der FAQ aufgeführt, ist nicht in der Benachrichtigungsmail vorhanden.
Ein Kontakt zum Support ist telefonisch nicht möglich.
Wie kann ich die Verlängerung des Abo's abbestellen?
Balasubramanian SBalasubramanian S (Avast) 
Hello Frank. Sorry for not replying in your language. AVG Support is only in English. I managed to translate your query and I understand that you have tried cancelling auto renewal for your tuneup program. I have checked your record and found that you have purchased the new AVG Performance for multidevice. For this program you have successfully cancelled the auto renewal. You won't be charged for the renewal of this subscription. If you are in need of any further assistance regarding the license operations please contact our sales chat support via http://bit.ly/1M0otM6. Thank you.
Alan BinchAlan Binch
Frank, This Community is basically English language.. Query translation....
PC Tune up - Termination of the automatic license renewal or subscription
Want the product "PC Tune UP" no longer use and terminate the automatic license renewal.
The help page explains:
"Click below in the e-mail on the link Click here in the sentence" To cancel the automatic subscription renewal AVG, click here. ".
This link to the automatic forwarding of termination side as listed in the FAQ does not exist in the notification email.
A contact support by phone is not possible.
How do I unsubscribe from the extension of the subscription's?
AVG  Guru
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