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Update required
My computer saying you are not fully protected, some components needs update, i fix and update avg, after that it is still saying not fully protected. I do it many times but it is saying (you are not fully protected, some components needs update)... But it is saying update succesfully. How to fix that?
We apologize for the difficulties, could you please provide us the screenshot http://avgclick.me/getscreenshot of that message you are getting? Let us know the exact version of AVG and name of AVG program you have installed. Awaiting your reply, thank you.
AVG Guru
Thank you for the information, we would suggest you to reinstall your AVG FREE AntiVirus program to resolve the issue. we request you to run the AVG remover tool to remove all the remnants of the older installation. Click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run your AVG remover tool, once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C: and remove it. Now click this link http://www.avg.com/us-en/avg-antivirus-free to download your AVG AntiVirus FREE version, run the downloaded file to start the installation process and follow the instructions on your screen. Complete the installation and restart your computer. Please, feel free to let us know if you require any further assistance. Thank you.
Computer Update Required, but Everything up to date on Fix
David, Please see your other posting (https://support.avg.com/answers?id=9060N000000g8ddQAA).
AVG Guru
I have the PAID version of AVG Internet Security.
I am experincing the same problem and have been unable to resolve it.
I have tried several times to restart, but the same message "update Required" shows up.
Any help would be greatly appreciated.
Please confirm which version of AVG Internet Security program is installed on your PC to proceed further.
I completely uninstalled and ran the uninstall program (AVG_Remover) and then reinstalled and its all ok now. It also unexpectedly solved a Firewall problem I've had with Forticlient, which I appreciate.
And the application has a completely new look and feel, which I appreciate.
Thaks.
Version is :- 16.161.8048
I have already tried to repair the program and restareted the computer a few times.
No luck!!!
You are using an older version of AVG. We'd request to run AVG Remover tool as described in the link below to uninstall older version completely and re install the latest version:
http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product
Refer to instructions in the link below on how to download and install latest version AVG Internet Security:
http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection .
Thank you
I reinstalled it =
@Joe, please check if it is an older version of AVG that you are using. If yes, please upgrade to latest version to resolve the issue.
@H McCord, we regret for the inconvenience caused. We'd request to post your own query to validate your account details and provide further assistance. Please also include the details about which version of AVG program and Windows OS that you are using.
Many thanks.
NO, I have not done this, as reading some of the above comments, I do not want any of my files LOCKED!!!
I have always updated by PAID version of AVG Interenet security, so I am not sure why you are stating that I am using an Older version.
FYI - this problem only occured over the past couple of days. If my version was an old version, then surely the problem would have bee highlighted much earlier.
You should have AVG 18.6. The screenshot shows 16.16 and that's why we recommended you to reinstall it.
Please use AVG Clear and remover tools using above links to uninstall and reinstall your AVG product.
We are here if you need further assistance.
Frame work version 1.143.2.51391
Do I need to replace this version?
Frame work version 1.143.2.51391
These are the numbers I took directly of of the about of my current antivirus, is this a current system? and if not why doesent AVG tell people they need to install a new version instead of leaving the old one fail? Ok just want to get the problem solved is all, let me know if im supose to remove the old anti virus and re install ?
Many thanks for the information.
I have been using AVG for thelast fifteen years.
I have always updated the software, amlost everyday.
Not sure why this has not updated to the latest version?
Could you please confirm, Installing the latest version , will not restrict access to any files on my computer?
If you are using data safe, please restore all the files from the vault before updating to the latest version because the latest version of AVG does not have the data safe feature.