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  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
wim van den brandwim van den brand 

antivirus

my laptop AVG detected 22 viruses, and when during the cleaning process the systems rebooted, whats the problem
AvinashAvinash (Avast) 
Hello Wim,
We regret for any inconvenience caused. Has the reboot happened after the threat removal or in the process of removal? Please note that a reboot may require to finalize the removal of the infections from your PC. Please run the scan again and check if the same threats are detected.
wim van den brandwim van den brand
Hello,
the problem happens in the process of removal, four times, i didn't believe it so i tried several times. i removed de update from windowd installed yesterday and now there is no problem si it seems afg is the problem, it detects 22 virusses this morning and after the removal of the windows updat, no threats are found.
AvinashAvinash (Avast) 
Yes, Wim.
The issue is with the Windows update installed yesterday. Thank you.
wim van den brandwim van den brand
but how to solve the problem, i need to update.
AvinashAvinash (Avast) 
Wim,
Please check for available windows updates manually and download the rest excluding KB3194496.
wim van den brandwim van den brand
You know that updates in windows 10 cann't be excludes. what to do next? i have bought your excellent product and your answer is not what i expected
KishoreKishore (Avast) 
Hello Wim,
Please follow the instructions on the article http://www.howtogeek.com/224471/how-to-prevent-windows-10-from-automatically-downloading-updates/ to stop the automatic updates on Windows 10.
Sabah ElhamzySabah Elhamzy
انا عندى 2ويندز عايزه اخلى 1 فقط هلشلن اوفر مساحه 
Balasubramanian SBalasubramanian S (Avast) 
Hello Sabah,

Sorry for not replying in your language. AVG Support is provided only in English.
Could you please explain your issue with AVG in English so that we can understand and assist you better?
Thank you.
Alan BinchAlan Binch
@ Sabah Elhamzy
Sabah, This Community is basically English language.. Query translation....
I've got Windows Want cleared only one Ahan Laufer area
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