Hello John, We are sorry to know that you keep getting the AVG pop-ups. We are aware of this issue and working on a permanent fix for the same. To assist you better, could you please send us the screenshot of the pop-up you receive from AVG? Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot. Thank you.
Any news here? Are these annoying pop ups going to continue every10 minutes unless you pay? I tried disabling the AVG Advisor Notifications but that did not stop the pop ups.
Hello Chris, We do understand your concern. Our developer team are working on a permanent fix for this pop-up issue and they are in final stage of their analysis and the fix will be released very soon. We appreciate your time and co-operation. Thank you
Hi! I'm having a similar problem today as Jana above, where a quarter of my screen (lower right corner) is blocked and I have no means of getting it removed as I can't locate any 'Close' button. I have tried the suggestion above of changing the notifications frequency but the problem still persists. Attached is an image of what it looks like. Please help, thanks in advance.
We are sorry for the inconvenience caused. Thank you for providing the screenshot. We have sent you the email instructions to get our additional support in resolving this issue. Please check for the email on spam, junk and inbox folders.
Hello Amit, Thank you for posting your query here. Could you let us know whether it is a free version or a paid version of AVG? Did you try to set the frequency of campaign pop ups in your AVG program as suggested above?
I have the same problem using the free version. I set the frequency following the instructions, but that does nothing to the pop-up itself once it appears. There's still no close button for the "3 quick tips" pop-up and I have no way to clear it.
We are sorry to know that you keep getting the AVG pop-ups. We are aware of this issue and working on a permanent fix for the same. To assist you better, could you please send us the screenshot of the pop-up you receive from AVG? Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot.
Thank you.
Karthikeyan, The screenshot is shown in user John Doe's original topic posting.
@ John Doe
John, In future please refrain from using foul language on the Community.
AVG Guru
We do understand your concern. Our developer team are working on a permanent fix for this pop-up issue and they are in final stage of their analysis and the fix will be released very soon. We appreciate your time and co-operation.
Thank you
How do I switch it off please?
Thanks
We apologize for any inconvenience caused. Could you please try the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-Change-the-Frequency-of-Pop-Up-Notifications to change the frequency of the campaign pop ups in AVG. Thank you
We are sorry for the inconvenience caused.
Thank you for providing the screenshot.
We have sent you the email instructions to get our additional support in resolving this issue.
Please check for the email on spam, junk and inbox folders.
Thank you for posting your query here. Could you let us know whether it is a free version or a paid version of AVG? Did you try to set the frequency of campaign pop ups in your AVG program as suggested above?
We are sorry for the inconvenience caused.
Could you please confirm whether you are receiving the popup as posted by Kimmei or John initially?