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  • (AB) Alan Binch
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John DoeJohn Doe 

WTF - POPUPS FROM HELL - 3 Quick Tips to Avoid Malware & hackers -- DONT INSTALL AVG

So I have been using AVG for a long ass time(Years).  Now this bullshit popup every 10 fucking minutes.

AVG is getting uninstalled as we speak.  Time to get a better product that will not pop up bullshit ads every 10 god damn minutes. WTF.

Here is a screenshot.
User-added image
KarthikeyanKarthikeyan (Foundever) 
Hello John,
We are sorry to know that you keep getting the AVG pop-ups. We are aware of this issue and working on a permanent fix for the same. To assist you better, could you please send us the screenshot of the pop-up you receive from AVG? Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot.
Thank you.
Alan BinchAlan Binch
@ Karthikeyan (AVG Technologies)
Karthikeyan, The screenshot is shown in user John Doe's original topic posting.

@ John Doe
John, In future please refrain from using foul language on the Community.
AVG Guru 
Chris RChris R
Any news here?  Are these annoying pop ups going to continue every10 minutes unless you pay?  I tried disabling the AVG Advisor Notifications but that did not stop the pop ups.
KarthikeyanKarthikeyan (Foundever) 
Hello Chris,
We do understand your concern. Our developer team are working on a permanent fix for this pop-up issue and they are in final stage of their analysis and the fix will be released very soon. We appreciate your time and co-operation.
Thank you
Jana MartinJana Martin
Hiya, exactly the same popup is blocking a quarter of my screen, cannot even scroll down properly:-( 

How do I switch it off please? 

Thanks




 
AvinashAvinash (Avast) 
Jana,
We apologize for any inconvenience caused. Could you please try the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-Change-the-Frequency-of-Pop-Up-Notifications to change the frequency of the campaign pop ups in AVG. Thank you
Jana MartinJana Martin
Thanks that helped - popup disappeared after lowering the frequency. :-)
 
Kimmei MoeyKimmei Moey
Hi! I'm having a similar problem today as Jana above, where a quarter of my screen (lower right corner) is blocked and I have no means of getting it removed as I can't locate any 'Close' button. I have tried the suggestion above of changing the notifications frequency but the problem still persists. Attached is an image of what it looks like. Please help, thanks in advance.

User-added image
Balasubramanian SBalasubramanian S (Avast) 
Hello Kimmei,

We are sorry for the inconvenience caused.
Thank you for providing the screenshot.
We have sent you the email instructions to get our additional support in resolving this issue.
Please check for the email on spam, junk and inbox folders.
Amit FisherAmit Fisher
Hi, having the same issue wih the quater of the screen captured , any pointer on how to resolve this ?
AvinashAvinash (Avast) 
Hello Amit,
Thank you for posting your query here. Could you let us know whether it is a free version or a paid version of AVG? Did you try to set the frequency of campaign pop ups in your AVG program as suggested above?
Chris RyanChris Ryan
I have the same problem using the free version. I set the frequency following the instructions, but that does nothing to the pop-up itself once it appears. There's still no close button for the "3 quick tips" pop-up and I have no way to clear it. 
Balasubramanian SBalasubramanian S (Avast) 
Hello Chris,

We are sorry for the inconvenience caused.
Could you please confirm whether you are receiving the popup as posted by Kimmei or John initially?
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