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Will McMillanWill McMillan 

AVG istall

hello, i have a problem with AVG so i uninstalled it. it shows that everything is uninstalled. i also used the remover tool to make sure its uninstalled. i tried to install and it says "Currently used product version does not support this installation. please uninstall current product and start installation again. (Error code: 0xe001f98d)"
KishoreKishore (Avast) 
Hello Will,
We regret for the inconvenience caused. Could you please confirm whether you are trying to reinstall the paid version or the Free version of the AVG program? Please provide us with the screenshot of the error message so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Alan BinchAlan Binch
Will, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru
Will McMillanWill McMillan
Im trying to reinstall the free version.
User-added image
AvinashAvinash (Avast) 
Will,
You seem to have an older version of AVG installed on your PC. Please run AVG remover tool once and then try to reinstall AVG.
To run remover tool: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG .
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