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Ray F aswidsagent.exe
I have C:\Program Files\AVG\Antivirus\aswidsagent.exe running on my laptop (Windows 7) since earlier update. It is hogging most of my memory and everything is running slower than at snail's pace, Is this a genuine AVG program? It wont't let me abort it. If its a virus, why didn't AVG pick it up and how do I remove it? Thanks
We regret for the inconvenience caused. Could you please confirm whether you had installed AVG free or a paid version on your system and also mention your product name to assist further?
Thank you.
Thank you for the confirmation. We would request you to provide the screenshot of your Task manger along CPU usage of AVG Program to assist further.
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
AVG Guru
To uninstall the AVG, Start->control panel->programs(uninstall a program)->select AVG and Uninstall it.
After the uninstall please restart the PC and Then click on the below link to install the AVG Free Antivirus.
http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe
If you have any issues please feel free to contact Us.
Thank you.
Thank you.
I have checked the details It seems that you have not provided any pictures, No worries To fix the issue you have reported, I will suggest you to uninstall and re-install the AVG free Antivirus.
To uninstall the AVG, Start->control panel->programs(uninstall a program)->select AVG and Uninstall it.
After the uninstall please restart the PC and Then click on the below link to install the AVG Free Antivirus.
http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe
If you have any issues please feel free to contact Us.
In this case Please send the screenshots again to check with that.
Thank you.
I have checked the details, In this case as I suggested before, Please try to uninstall and re-install the AVG.
Thank you.
Thank you for providing the screenshot.
Did you perform the reinstallation of the AVG program as suggested by Sarath?
Yes, we have to remove the AVG Protection first.
Sorry to know that you are getting issue for uninstalling it.
In this case, please use this remover tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe and follow the onscreen instructions to remove the AVG Protection free 2017 version traces.
Once done with this please install AVG Protection free using this link: http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe .
We regret to hear about the inconvenience caused. We suggest you to repair AVG Anti-Virus free to fix this. Once you repair it, start a fresh scan.
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select AVG Protection in the list of programs.
Click the Change or Change/Remove button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.
Please, feel free to let us know if you require any further assistance. Thank you.
My question: What is aswidsagent.exe and what does it do?
I also run AVG Free and noticed it show up on the last build in May '17.
The AVAST people are scratching their head about this too, as it also appears on their anti-virus protection.
Look forward to some explaination. Thanks!
aswidsagent.exe's description is "AVG! Identity Protection Service". aswidsagent.exe is a digitally signed by AVG. Also the AVAST identity protection signature is the same as AVG (aswidsagent.exe). aswidsagent.exe is usually located in the 'C:\Program Files\AVG\Antivirus\aswidsagent.exe'. It's monitor computer application behaviors. Feel free to contact us again if you need any further assistance.
Best regards,
Alok.
Sincerely,
Eric
Yes, you are right. Please don't try to disable the Exe file.
Thank you.
I think this is the fault of AsWidsAgent.exe , because when I survey the shutdown with the task manager , I see only 2 process with a little activity :
AsWidsAgent and LASS
These process continue to READ/WRITE on the disk , because the the Input/output index is going up.
I understand the inconvenience.
Are you using AVG Antivirus free 2017 version installed on your PC?
Uninstall too forever, since the aswidsAgent was still consuming most of my CPUs.
Eventually I got to the reboot (which lately have also taken forever), and it breezed right thru it ! :-)
It's been a few days now, and it's still working great again.
We would like to know whether you have used our tools to remove AVG traces and reinstalled to check the status of CPU usage?
If not, run AVG clear followed by remover tool as mentioned in this article.
NOTE: If there are no AVG programs found, click on 'run anyway' to proceed with the removal.
If you are using AVG antivirus free, refer this article to install it.
Keep us informed about the status.