Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Ryan DawleyRyan Dawley 

Cant install and enter my license key....

I am trying to enter my license key, but there is no where to do so. I read an a question identical to this and ran the removal tool and then reinstalled, but then got the error code: 0xe001003d. I have windows 10 64bit. Please advise....
Balasubramanian SBalasubramanian S (Avast) 
Hello Ryan,

We are sorry for the inconvenience caused.
If you get this error 0xe001003d then there are still traces of AVG program left on your computer.
We request you to run this remover tool https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe and follow the onscreen instructions.
Please try the installation and then let us know the status.
Ask a question
Struggling with non-AVG technology? We can fix that, too!