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Lisa V Email Signature
The new update gave me email signatures, and it sends on every single email and I don't want it. I went to the settings of my AVG Zen Free, but the only options I get are Device Settings where I can change my device type and the name of it. I want to get rid of this now, please, as I send a lot of emails.
We apologize for the inconvenience caused. Please follow below instructions to remove AVG signature:
1. Please go to Menu option at the top right corner of your AVG Internet Security window.
2. Then select "Settings" option.
3. In "General" tab, please uncheck "Enable AVG Email signature".
Thank you.
All I have are:
"Device Settings"
"Online support"
"Help"
"About AVG"
When I select menu all I get is:
"Device Settings"
"Online Support"
"Help"
"About AVG"
We regret for the inconvenience caused. We would request you to click on AVG Anti virus free which followed by Settings option to uncheck the email signature. If the issue persist, please get back with us we are here to help you.
Thank you.
That is what I'm opening. If I go to the home button and select "All Programs" and then select The "AVG Zen" folder, I only have the option to open "AVG", which open the interface that I sent as an image in an earlier reply.
We really sorry to know that. We would request you to click on AVG Anti virus on your AVG ZEN Interface and let us know the status once. If you still can't find the option to uncheck please get back with us we are here to help you.
Thank you.
Thank you for all your help.
You are welcome.
We appreciate your efforts.
Please feel free to contact us for any further assistance.
Thank you.
AVG Guru
We appreciate your efforts. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:
Click http://download.avg.com/filedir/util/AVG_SysInfo.exe here to download the AVG SysInfo tool.
Run the downloaded tool.
Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the necessary data.
Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with additional information.
Fill in your email address
Fill in the case # which is 04545744 by copying and pasting it from this email
Click send output
Reply to this email and let us know that the data has been successfully sent. Please do not modify the email subject.
As soon as we receive the data, we will analyze the files and provide you with further information.
Thank you.
Sending now.
Thank you
Peter