I use STOFA as supplier for WEB TV, like many others in Denmark. After I have bought your full license, I'm not able to see the TV anymore. In the free license there were no problem. How can I fix this issue and get the WEB TV to work again? (I have AVG Driver update and AVG PC Tune Up both with 2 years license, starting beginning of this year) link: https://webtv.stofa.dk/page/livetv/ thx Julius
We apologize for the inconvenience caused, please check once by disabling http://avgread.me/1GnMD3N the AVG Internet Security and check once. If issue is resolved, please get back to us and we will assist you further.
I have disconnetcet the Online Shield, and this solve the problem. However I'm not sure this will be right as the system proberly will be open for attack's?
Hi Soren, We apologize for the inconvenience caused to you and let us work together to fix the issue for you. In this case we will suggest you to add the link to AVG exception. Please follow the below steps for the exception list. Open AVG->Open Internet Security->Go to menu->settings->general->Exception->Choose URL and paste the link to exception->Ok After this, If you need any further assistance, please feel free to contact us. We are always here to help you with your issue. Thank you.
We apologize for the inconvenience caused, please check once by disabling http://avgread.me/1GnMD3N the AVG Internet Security and check once. If issue is resolved, please get back to us and we will assist you further.
Thank you!
We apologize for the inconvenience caused to you and let us work together to fix the issue for you. In this case we will suggest you to add the link to AVG exception. Please follow the below steps for the exception list.
Open AVG->Open Internet Security->Go to menu->settings->general->Exception->Choose URL and paste the link to exception->Ok
After this, If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.