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Francis RFrancis R 

Uninstall Error 0xC0070643

Hi there,

I've been trying to uninstall AVG Free AntiVirus using AVG 2015 Uninstaller (accessed through add/remove programs on Windows 7), however everytime I try to uninstall the product I get a Setup Error box that pops up saying: Service 'ACGIDSAgent' (AVGIDSAgent) could not be deleted.  Verify that you have sufficient priveledges to remove system services.  The error code is 0xC0070643.

Can anyone help me with this please?  I really need to uninstall AVG ASAP, thanks.
Bhuvaneswari VairavanBhuvaneswari Vairavan (Avast)
Hello Francis,
We regret for the inconvenience. We  would request you to uninstall AVG using AVG Removal tool and then you can reinstall AVG program on your computer.

Please click on the below link to run AVG remover tool :
http://files-download.avg.com/util/tools/AVG_Remover.exe to completely uninstall your AVG program from your PC.

NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

Once you are done with the remover tool please try installing the AVG Free latest  program by clicking the following link:
http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe
Alan BinchAlan Binch
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