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Bennie Van Der Westhuizen This page cant be displayed
Ever since the last AVG Upgrade I keep on getting this message when trying to log into Google or Windows : Turn on TLS 1.0 , TLS 1.1 and TLS 1.2 in Advanced settings and try connecting to https:/www.google.co.za again. If this error persists it is possible that this site uses an unsupported protocol or cipher suite such as RC4 which is not considered secure . Please contact your site administrator.
This is happening on two different machines with different Windows packages
This is happening on two different machines with different Windows packages
We are sorry for the inconvenience caused.
Could you please send the screenshot of your error messages so that we can assist further?
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
AVG Guru
Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to
https://www.mysynchrony.com again. If this error persists, it is possible that
this site uses an unsupported protocol or cipher suite such as RC4 (link for the
details), which is not considered secure. Please contact your site
administrator.
We regret to hear about the inconvenience caused. We suggest you to disable AVG and check whether you can access the websites. Please follow the instructions to disable AVG : Open AVG Zen -> Click on Anti-Virus Free -> Click on "Menu" -> Settings -> Disable all components (Resident Shield, Software Analyzer, Email Protection, Secure DNS, Online Shield & Firewall (Disable Until restart)).
Let us know if the issue still persists after AVG Disable. Thank you
We regret for the inconvenience. In-order to fix the issue please follow the instructions to change the Firewall settings to check the status :
Open AVG -> Internet Security -> Click on Menu in the top right corner -> Settings -> Components -> Firewall -> Customize -> Network Profiles -> Change the networks from Public to Private (If it is in Private, change it to Public)
After this, If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.
i dont even see the settings you suggest
We are sorry to hear that. Please try to follow the below steps to resolve your issue.
1. Please open AVG Zen and click on 'Internet Security' component in it.
2. In AVG Internet Security window, please click on 'Menu' button and select 'Settings' option.
3. In the right pane, select 'components' option and scroll down to go to firewall component.
4. Click on 'Customize' option next to trigger button in Firewall component and select 'Network profiles' in the right pane of the firewall settings window.
5. Then change the network profiles from 'Public' to 'Private' and click Ok to save changes.
Then check if the issue persists with your Google.
Thank you.