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Frank KotzurFrank Kotzur 

Slow computer

Hi, My iMac has been slow from the beginning. It shows that there is very little RAM available when I have 8Gb installed. I checked the Activity Monitor and it shows that something named "com.avg.gmsd" is using 4.03 Gb of my memory. Can someone please tell me what this does and why such high RAM usage?
Thanks, Frank
Akash ChandaAkash Chanda (Avast)
Hi Frank,

We apologize for the inconvenience caused, please attach us the screenshot of the Activity Monitor to assist you better.

Thank you!
Alan BinchAlan Binch
Frank, To take a screenshot in MAC, please follow the below instructions : 1. To capture the entire screen, press Command-Shift-3. The screen shot will be automatically saved as a PNG file on your desktop with the filename starting with “Picture” followed by a number, example Picture 1, Picture 2, and so on. 
2. To copy the entire screen, press Command-Control-Shift-3. The screen shot will be placed on your clipboard for you to paste into another program like PowerPoint, Word, Photoshop, etc.
For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru
Endre HősEndre Hős
Hi this is just happening on my Macbook Pro mid 2010, AVG Version 17.4 (9cf9975e9ca8)

User-added image

What is the role of this process anyway?
Endre HősEndre Hős
Hi this is just happening on my Macbook Pro mid 2010, ANG Version 17.4 (9cf9975e9ca8)

User-added image

What is the role of this process anyway?
Akash ChandaAkash Chanda (Avast)
Frank,
I apologize for the delay.
I suggest you to reboot your Mac and check if that fixes the issue.
In case issue persists, please let me know and I'll assist you further.
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