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Carol RitcheyCarol Ritchey 

UI failed to load. restart required, repeatedly

Today after completion of Windows Updates, I checked my AVG. It said there was an update, which required a reboot to complete. I did so. After rebooting I checked AVG again. It demanded another restart, followed by UI failed to load. I did another reboot. After rebooting  I checked AVG again. It demanded another restart, followed by UI failed to load. I did another reboot. 
How many times is this going to happen before this clears itself up?
-980888528-980888528 (Avast)
Carol,
We know this might be annoying, we request you to repair avgclick.me/RepairAVG the AVG program and check whether it can resolve the issue at the earliest.

If not, you can reinstall your AVG program. Download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe. This tool will help with removing antivirus component of AVG 2017 and its traces.

1.Open tool
2.User Account control - click "Yes"
3.Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compatibility)
4.Choose installed version (AVG Free, AVG Internet Security)
5.Click "Uninstall"
6.Click "Restart computer"

After restart, run AVG Remover http://avgclick.me/UninstallAVGAV and remove all other supported products and remnants of AVG (ZEN, Framework). Now you can proceed with the installation of AVG Ultimate from our official site: http://www.avg.com/us-en/download. If the issue persists, we will assist you further. Thank you!
seba stianseba stian
RESOLVED!!!

John Smith
KUDOS TO KEN EDMONDS :-) 

THANK YOU KEN!

I performed ALL of the steps AVG had suggested to no avail. I actually thought that a SERVICE or PROGRAM may have been the problem so I DISABLED a lot of SERVICES and removed a lot of PROGRAMS. Still not working. After seeing your resolution TODAY I set Terminal Services (which is one of the ones I disabled as a last resort to get AVG working) to start AUTOMATICALLY and though I had a problem STARTING it I eventually was able to (SEE BELOW) and BAMM AVG started working as designed! :-) :-) :-) SO TERMINAL SERVICE SERVICE IS THE KEY. Set it to automatic and start her up to resolve this ugly mess.

Under SERVICES in XP Administrative Tools RIGHT CLICK on Terminal Service and select PROPERTIES. Once in properties select the Startup Type - AUTOMATIC. THEN CLICK ON THE LOG ON tab and ensure that the HARDWARE PROFILE for your system is enabled. If not, enable it (touch nothing else here). NEXT go back to the GENERAL tab and START the service in the Service Status area. This should START and set Terminal Services to AUTOMATIC on system boot. Now that it is Started you can exit Administrative Tools and try AVG - I think you'll be happy :-)
 
Shirley PipitoneShirley Pipitone
I recently had a major issue with uninstalling and reinstalling AVG Internet Security on my Windows 7 PC. AVG support staff were excellent and eventually the remote technician succeeded in installing Internet_Security_x64_1825. I managed to run one scan but when I tried to re-open AVG, I experienced the "UI Failed to load" error. I am not an IT expert but I am a person who makes things happen.
If setting Terminal Services to Automatic doesn't work for you, I've found another solution:
1. Edit the PATH environment variable on your PC by adding the path of avgui.exe If you haven’t done this before, please google it.
2. Uninstall AVG Internet Security using Control Panel or RevoUninstaller
3. Run AVG Clear, AVG Remover and AVG RemoverFix, with all the required restarts. If a restart doesn’t happen by itself, do it manually. I understand that AVG Remover isn't supposed to work on more recent versions of AVG Internet Security but it doesn't appear to do any harm.
4.  Restart your computer.
5. Install a slightly older version of AVG Internet Security (Internet_Security_x64_1820.exe worked for me) instead of the most recent versions such as Internet_Security_x64_1825.exe or Internet_Security_1824.exe
6.  Restart your computer again.
7. Cross your fingers! It worked for me and I hope it works for you.
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