AVG Support Community
Share tips and solutions on AVG Products
Community topics
AllAVG Gurus
These community experts are here to help
-
Alan Binch
-
Borislav Angelov
-
Vladimir Bartl
-
Subhadeep Kanungo
-
Miloslav Serba
Joe cross WindowsWcpStoreCorruption
Hello after updating to 17.4.3014 im seeing 16 error in event log
Event Name: WindowsWcpStoreCorruption
Response: Not available
Cab Id: 0
Problem signature:
P1: 6.1.7601
P2: MissingWinningComponentKey
P3: amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_69fa0197d9b096ae
Fault bucket , type 0
Event Name: WindowsWcpStoreCorruption
Response: Not available
Cab Id: 0
Problem signature:
P1: 6.1.7601
P2: MissingWinningComponentKey
P3: amd64_avg.vc140.mfc_f92d94485545da78_14.0.24210.0_none_627b1bcdde7f1391
avg seem to be working fine but getting 16 of this type of error ever few day's
this is with avg free on window 7
after trying to find info on this all i can find it amd64_avg.vc140.crt and amd64_avg.vc140.mfc and x86_avg.vc140.crt and x86_avg.vc140.mfc all point back to AVG
i did have problem's a few month ago when avg update from 2016 to 2017 so had to uninstall a then reinstall to get it working, but it been fine, error only started show up after updating to 17.4.3014.
Event Name: WindowsWcpStoreCorruption
Response: Not available
Cab Id: 0
Problem signature:
P1: 6.1.7601
P2: MissingWinningComponentKey
P3: amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_69fa0197d9b096ae
Fault bucket , type 0
Event Name: WindowsWcpStoreCorruption
Response: Not available
Cab Id: 0
Problem signature:
P1: 6.1.7601
P2: MissingWinningComponentKey
P3: amd64_avg.vc140.mfc_f92d94485545da78_14.0.24210.0_none_627b1bcdde7f1391
avg seem to be working fine but getting 16 of this type of error ever few day's
this is with avg free on window 7
after trying to find info on this all i can find it amd64_avg.vc140.crt and amd64_avg.vc140.mfc and x86_avg.vc140.crt and x86_avg.vc140.mfc all point back to AVG
i did have problem's a few month ago when avg update from 2016 to 2017 so had to uninstall a then reinstall to get it working, but it been fine, error only started show up after updating to 17.4.3014.
We regret to hear about the inconvenience caused, could you please share us a screenshot of the interface from where you are facing issues, so we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Thank you.
AVG Guru
but the error listed in event viewer point to AVG
thing's we have in common window 7 fully updated and avg free 2017
my and brother use pc for gaming, where dads pc is just used for online browsing with no thing much on it but avg and firefox browser
x86_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.24210.0_none_ce167c85fbed1945
x86_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_d595624ff71e9c62
x86_avg.vc140.mfc_f92d94485545da78_14.0.24210.0_none_aa2852a4f2fb3c97
x86_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_b1a7386eee2cbfb4
amd64_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.24210.0_none_866945aee770f03f
amd64_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_8de82b78e2a2735c
amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_69fa0197d9b096ae
amd64_avg.vc140.mfc_f92d94485545da78_14.0.24210.0_none_627b1bcdde7f1391
We apologize for the delay in responding to you. Thank you for your patience.
We suggest to run the below Microsoft redistributable programs:
Please use this link https://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x86.exe for 32 bit operating system.
Please use this link https://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x64.exe for 64 bit operating system.
If the issue persist please let us know, we are here to help you.
Thank you.
We are really sorry to hear that the issue still persists, we suggest you to uninstall the Microsoft files and again reinstall it from https://goo.gl/8P7At1
After that, please run a scan"sfc /scannow" using the Command prompt as Administrator and check the issue.
Thank you!
the one you linked is old if im reading it right Date Published: 7/10/2015
i have Microsoft Visual C++ 2015 Redistributable Update 3 Date Published:9/15/2016 this is the newest update i have redownload it and run repair still no fix, i can try uninstall and reinstall if you think this will help.
runing "sfc /scannow" come back clean with "Windows Resource Protection did not find any integrity violations."
We understand your concern, have you used this link: https://goo.gl/8P7At1 to download Visual C++ file. We see that the link refers to download Visual C++ Redistributable for Visual Studio 2015. We have sent you an email requesting the diagnostic information to analyze the issue and assist you further. Please check your inbox and spam box as well and send the requested the data to follow. Thank you!
Thank you for collecting the information and in this case we will escalate the session to senior team and they will contact you via email. Please kindly check your emails instantly.
Thank you.
i have not seen this error show up again like it normaly would on system reboot, i will have to give it few day's to see if it stil randomly pops up but for now i think this may have done the trick an fixed it.
Thank you for all your help an replys.
We really appreciate your valuable efforts which you have taken to fix it. If the issue persist, get back with us we are here to help you.
Thank you.