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Tom Case Email Using SSL Blocked By New AVG Update
This question was asked several days ago; I partially solved the problem, but have received no additional information from a follow-up question.
After the most recent AVG update, I was unable to receive/send email from Gmail or Comcast, receiving the 0X800CCC1A error ("Your server does not support the connection encryption type you have specified..."). These accounts worked fine prior to the software update. This error seems to have been caused by the updated software turning on SSL Scanning; I have disabled this option, and I am now able to access my SSL-connected GMail accounts. I would, however, like to be able to use SSL without AVG blocking my emails from being sent/received. Assistance appreciated.
After the most recent AVG update, I was unable to receive/send email from Gmail or Comcast, receiving the 0X800CCC1A error ("Your server does not support the connection encryption type you have specified..."). These accounts worked fine prior to the software update. This error seems to have been caused by the updated software turning on SSL Scanning; I have disabled this option, and I am now able to access my SSL-connected GMail accounts. I would, however, like to be able to use SSL without AVG blocking my emails from being sent/received. Assistance appreciated.
We really appreciate your patience. On checking your previous case history we could see that your case has been escalated with high priority and our developers are really working hard to resolve the issue at the earliest. Once we fixed the the issue we will release the update shortly. Your patience is much appreciated. Thank you.