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Sorry for the inconvenience. If you have installed the new AVG Interface you have to generate the scan report and check the results.
To generate a scan report please follow the below steps,(for example: Deep virus scan is considered.)
- Open AVG
- Open Scan setting (symbol of gear, bottom of the window)
- Open Deep Virus Scan setting (symbol of gear, Deep Virus Scan tile)
- Click on "Report file"
- Check "Generate report", fill "Filename" (e.g. AVGScanReport), and check all reported items (Infected items, Hard errors, Soft errors, OK Items, Skipped items)
- Click on "OK" and "OK"
To view the scan report, please follow the path " C:ProgramDataAvgAntivirus report".
Please do contact us if you face any difficulties, we will assist you better.
Thank you.
All Answers
Sorry for the inconvenience. If you have installed the new AVG Interface you have to generate the scan report and check the results.
To generate a scan report please follow the below steps,(for example: Deep virus scan is considered.)
- Open AVG
- Open Scan setting (symbol of gear, bottom of the window)
- Open Deep Virus Scan setting (symbol of gear, Deep Virus Scan tile)
- Click on "Report file"
- Check "Generate report", fill "Filename" (e.g. AVGScanReport), and check all reported items (Infected items, Hard errors, Soft errors, OK Items, Skipped items)
- Click on "OK" and "OK"
To view the scan report, please follow the path " C:ProgramDataAvgAntivirus report".
Please do contact us if you face any difficulties, we will assist you better.
Thank you.
I would like to inform you that displaying reports has changed with the new interface of latest version. You must first enable "Generate report" on which AVG component you would like to see the reports for. Then you can view the scan report in this location: "C:ProgramData\Avg\Antivirus\report".
To generate a scan report please follow the below steps,(for example: Deep virus scan is considered.)
- Open AVG
- Open Scan setting (symbol of gear, bottom of the window)
- Open Deep Virus Scan setting (symbol of gear, Deep Virus Scan tile)
- Click on "Report file"
- Check "Generate report", fill "Filename" (e.g. AVGScanReport), and check all reported items (Infected items, Hard errors, Soft errors, OK Items, Skipped items)
- Click on "OK" and "OK"
It is possible that C:\Program data folder is hidden. To un-hide it, please refer the steps mentioned here: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files .