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DOS forever AVG block mail communication
I installed AVG AntiVirus Free edition version 17.4.3014. and enabled SSL scan in e-mail protection options. When I start Outlook 2003, it report to me that it can not connect to server. I use IMAP protocol with SSL connection to mail server. How can I resolve this problem? How to change configuration in AVG or/and Outlook?
I have seen the following articles before
https://support.avg.com/SupportArticleView?l=en&urlName=How-to-set-up-AVG-E-mail-Protection-to-scan-encrypted-e-mails
https://support.avg.com/SupportArticleView?l=en&urlName=How-to-set-up-AVG-email-scanner-for-Gmail
but it is not applicable to the new AVG version.
I have seen the following articles before
https://support.avg.com/SupportArticleView?l=en&urlName=How-to-set-up-AVG-E-mail-Protection-to-scan-encrypted-e-mails
https://support.avg.com/SupportArticleView?l=en&urlName=How-to-set-up-AVG-email-scanner-for-Gmail
but it is not applicable to the new AVG version.
We understand your concern. It seems that e-mail clients can't handle AVG's certificate after the recent AVG update. Please follow the below steps and check if you are able to access server "AVG > Menu > Settings > Components > Email protection > Customize > SSL scanning > Export Certificate" and then apply exported certificate in the e-mail client. Other option is to disable scanning of e-mails using SSL encryption "AVG > Menu > Settings > Components > Email protection > Customize > SSL scanning > uncheck "Scan SSL connections" option".
Thank you