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I am sorry to hear that you are unable to complete the installation of AVG. Please do not worry follow the below steps and check if you are able to complete the AVG installation:
* Open command prompt in admin mode- search for "command Prompt" in your computer and right click on the icon and run as administrator
* Once command prompt is open, please enter this command "ipconfig/flushdns" (without quotes)and hit enter
* Type this command "netsh winsock reset" (without quotes) and hit enter
* (1/2)
* You can see a new window open, right click on the active network and click on "Properties.
* Select the Networking tab. Under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6) and then click Properties.
* Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window.
Click OK.
* Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference.
Replace those addresses with the IP addresses of the Google DNS servers:
: 8.8.8.8 and 8.8.4.4.
Once you set this, please restart the computer and check if you are able to complete the installation without any issue. If you face any difficulties, feel free to contact us.
Thank you(2/2)
I would like to inform you that following the steps in previous post will not create any security issues. So please follow those steps and check if the installation of AVG Free Antivirus gets completed. If the issue persists, please get back to us to provide better assistance.
Thank you.
Please connect to the internet; 0xE0060006: To install AVG, you need to be connected to the internet.
I am sorry to hear that. Please follow the below steps and change the DNS settings in your computer. Once you change the settings, please restart the computer and check if you are able to install AVG.
* Go to the Control Panel.
* Click Network and Internet > Network and Sharing Center > Change adapter settings.
* Select the connection for which you want to configure Google Public DNS. For example:
* To change the settings for an Ethernet connection, right-click Local Area Connection > Properties.
* To change the settings for a wireless connection, right-click Wireless Network Connection > Properties.
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* Select the Networking tab. Under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) and then click Properties.
* Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window.
* Click OK.
* Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference.
* Replace those addresses with the IP addresses of the Google DNS servers:
For IPv4: 8.8.8.8 and 8.8.4.4.
If you face any difficulties after this installation, please let us know, so that we can assist you further.
Thank you(2/2)