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Alan Binch
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Borislav Angelov
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Vladimir Bartl
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Subhadeep Kanungo
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Miloslav Serba
It has cost me over $450 and clients.
DO NOT USE AVG.
All Answers
I apologize for the inconvenience caused.
Please repair your AVG and check once.
To repair your AVG please follow these instructions:
1. Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
2. Open (Programs) -> Programs and Features, or Add or Remove Programs.
3. Select AVG in the list of programs.
4. Click the Change or Change/Remove button.
5. Select Repair.
6. Follow the instructions on your screen to complete the installation.
7. Restart your computer.
When I hit change AVG screen comes up with RESTART REQUIRED and error code:0xe001f90b
and an EXIT and RESTART NOW button.
When I restart, PC reastarts but AVG still is the same with no access to Quarantied files...
I appreciate your efforts in trying to fix the issue. I've sent you an email with further instructions to send us the diagnostics from your computer so that we can escalate the case to our Senior Team to analyze the AVG logs and provide you with a resolution for the issue. Please check your mailbox once.
Also, many of the menu items do not work.
Quarantine, Ransome, Data Safe, File Shredder, Support, and About DONOT WORK. Clicking them has no effect.
The only menu items that work are Settings and Help.
Version 17.6.3029
Also there is not "chest" folder in AVG root file. Cannot fins any folder that may contain quarantine files.
I NEED TO RESTORE SOME FILES.
I regret for the inconvenience caused. Please run AVG repair avgclick.me/RepairAVG from your computer control panel and check if that fix the issue. If you face any difficulties, feel free to contact us.
Same as AK. The Quarantine folder will not open to restore the file, and there is no "Chest" folder on my PC for AVG Quarantine files. This is costing me money and my business.
I Need a solution now!!!
I can understand your frustration.
I see here that your case has already been escalated to our Highest Level. Please be patient and they will get back to you as soon as possible.
It has cost me over $450 and clients.
DO NOT USE AVG.
AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us. If you have a specific experience with AVG products that you would like to share with us, we would appreciate hearing about it.
I apologize for the inconvenience caused. I would like to inform you that it is a bug which our developers are aware of and diligently working on a fix.