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larry doeringlarry doering 

Blocked Laptop

Sorry, I apparently posted before I wanted to.  Two days ago I attempted to install a payed-up Ultimate package.  The computer fought me at every turn.  I never did finish the install.  This morning I turned on the computer to continue the battle.  I right away received three messages on screen advising me that Windows had detected a virus and had blocked my machine until I called the number on screen.  Another message said that Javascripts were not accepted, so again, lockdown.  The machine was frozen and cannot navigate at all.
AvinashAvinash (Avast) 
Hello Larry,
I apologize for any inconvenience caused to you with installing AVG Ultimate. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them so that can help you with installing AVG Ultimate and remove any browser hijackers.
larry doeringlarry doering
Hello Avinash,
Thank you.  Thank you, for your kind help and considerate guidance.  I think I can handle it from here?!  I will just call tech services.  Unfortunately, your provided address simply returns to this page.
Gotta love ya,
Larry
Balasubramanian SBalasubramanian S (Avast) 
You are most welcome, Larry.
Did you click on AVG remote support website that is given on the email?
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