Home Support

<  Back to Homepage

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

Browse by categories

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
ShowAll Questionssorted byRecent Activity
Daniel SalgadoDaniel Salgado 

Can't open download with cellphone

I can download but when I try to open file my phone says I cannot open avg 
 
Best Answer chosen by Daniel Salgado
KarthikeyanKarthikeyan (Foundever) 
Hello Daniel,

I understand your concern. Please let me know if you are trying to download AVG from your AVG MyAccount or Google Play Store. Please send us the screenshot http://avgclick.me/getscreenshot of the error message you receive. We can check the same and assist you further.

All Answers

KarthikeyanKarthikeyan (Foundever) 
Hello Daniel,

I understand your concern. Please let me know if you are trying to download AVG from your AVG MyAccount or Google Play Store. Please send us the screenshot http://avgclick.me/getscreenshot of the error message you receive. We can check the same and assist you further.
This was selected as the best answer
Alan BinchAlan Binch
Daniel, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru
Daniel SalgadoDaniel Salgado
It still amazes me in this day of age how hard it is still to make a connection . I be trying to fix my computer and cell phone since early this morning. I 
 
Daniel SalgadoDaniel Salgado
PS the above two comments were not hateful. I didn't Know what I was doing when I Flagged that.lol
 
Balasubramanian SBalasubramanian S (Avast) 
Daniel, if you provide us with the screenshot it will be easy for us to assist further.
Ask a question
Struggling with non-AVG technology? We can fix that, too!