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David da Costa RibeiroDavid da Costa Ribeiro 

AVG Pro isn't recognized

Hi all! I have a bit of a pickle here. I've recently aquired an Android tablet, instaled the AVG Free and when I'm searching around, there is no place to insert my Pro key... I've tried to uninstall all the products from AVG in this tablet and tried to download the app from the email sent after the purchase with the key, and the browser displays an error and doesn't download anything. Also tried to login on the MyAVG Account, and there is no subscriptions anywhere. I'm having a hard time on this one. Any help could be provided by you guys???
Best Answer chosen by David da Costa Ribeiro
Akash ChandaAkash Chanda (Avast)
Hi David,
I understand this must be upsetting.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.

All Answers

Akash ChandaAkash Chanda (Avast)
Hi David,
I understand this must be upsetting.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.
This was selected as the best answer
Alan BinchAlan Binch
David, Please note that AVG Android support is provided through email only.
AVG Guru
David da Costa RibeiroDavid da Costa Ribeiro
I've already sent an email through the link stated above. Patiently waiting for a reply!
KarthikeyanKarthikeyan (Foundever) 
Thank you for confirming the same. We see from your record that you have successfully submitted the request to the mobile team, you will be contacted by the concerned team via email with a solution.
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