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  • (AB) Alan Binch
  • (BA) Borislav Angelov
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  • (MS) Miloslav Serba
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Guenter MeschkatGuenter Meschkat 

TLS-Handshake not working with web-protection !!!

Activating the web-protection in AVG free antivirus results in web-browsers (Chrome, Firefox) showing "TLS-Handshake with www... is running" and the web-page is not shown. The TLS-Handshake does not work anymore. This is poor.

Deactivating the web-protection results in working handshake and everything is fine.

I think AVG should care for this not working functionality.

Bhuvaneswari VairavanBhuvaneswari Vairavan (Avast)
Hello Guenter,

I understand the inconvenience. I would request you to update your browsers and repair AVG Free Antivirus http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel and then check the status.

If the issue persists, please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the TLS Handshake error message to assist further.
Alan BinchAlan Binch
Guenter, If applicable.. For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru
Guenter MeschkatGuenter Meschkat

Thank You Bhuvaneswari for fast responding.

The repair of AVG Free Antivirus worked well and the problem is solved. Thank you very much!

Best regards

Guenter
KarthikeyanKarthikeyan (Foundever) 
We are happy to hear that your issue is resolved. We appreciate your time and co-operation.
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