Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Mavis BelcherMavis Belcher 

AVG Secure VPN

I have just purchased the above but cannot find any download of it anywhere but it tells me to activate once I get into programme.   Please help me with this problem
Akash ChandaAkash Chanda (Avast)
Mavis, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster! Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting  https://support.avg.com/answers?id=906b0000000Tlzq
Mavis BelcherMavis Belcher
I have tried to do what you suggest but it still doesn't work.  I have been through the try for 30 days and clicked on it but it will only let me go through to giving all my payment details again.  I have received a confirmation invoice for my payment to you.   There is no Secure VPN showing up when I get into control panel under programs.   Please advise me what I can try next to get this programe downloaded.
Mavis
Balasubramanian SBalasubramanian S (Avast) 
Thank you for trying the steps provided in this post: https://support.avg.com/answers?id=906b0000000Tlzq .
I see that you have also purchased AVG Internet Security (1 computer) license.
Open AVG Internet Security dashboard and to the left corner you will find a small "HOME" icon.
Click on it to get the AVG main user interface opened.
On main user interface you can find "AVG Secure VPN" tile.
At the top of the main user interface, you will have "CONNECT" option.
Click on it and follow the steps as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate .
Click on "Secure VPN" tile and select "Try it free" to proceed with the installation.
Keep us informed about the status.
Anne Marie McGivernnAnne Marie McGivernn
Contact avg support and ask them to install for you.  I did it took about 5 minuets 
Mavis BelcherMavis Belcher
Problem has now been solved.  Thank you.
Balasubramanian SBalasubramanian S (Avast) 
You are most welcome.
I am glad to know that your issue is now resolved.
Feel free to contact us if you need further assistance.
Have a nice day!!!
Ask a question
Struggling with non-AVG technology? We can fix that, too!