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Cliff BeveridgeCliff Beveridge 

Yahoo! Mail login

Since the last AVG update I am being forced to login to Yahoo! Mail every day even though I have "Keep Me Signed In" checked.  This only happens on my laptop with AVG anti-virus protection, so I know it is not a Yahoo! Mail problem.  Any ideas why this is happening with the latest version of AVG Free?
Balasubramanian SBalasubramanian S (Avast) 
Hello Cliff,

I understand the inconvenience.
Are you getting any popups from AVG to log into your Yahoo account?
If yes, please provide the screenshot of the message that appears to assist further.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Cliff BeveridgeCliff Beveridge
No, I am not getting any AVG pop-ups when I log into Yahoo! Mail.  I do see pop-ups from time-to-time, but not during this login process...
Balasubramanian SBalasubramanian S (Avast) 
Thank you for the clarification.
You can disable AVG Antivirus free temporarily to check whether the issue is due to AVG or not.
To disable AVG Antivirus, please follow the steps as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=How-to-use-Passive-Mode .
If it is not due to AVG, you can contact Yahoo support to get further assistance.
If it is due to AVG, please provide the screenshot of the popups that you get.
Cliff BeveridgeCliff Beveridge
Turning on passive mode seems to have solved the issue.  Is there a way to enable part of the shield without reintroducing the problem logging into Yahoo! Mail?
 
Bhuvaneswari VairavanBhuvaneswari Vairavan (Avast)
Cliff, I appreciate your efforts. Please turn off the passive mode > Reset the browser and check if the issue is fixed. 

If you face any difficulties, please provide the screenshot of the Yahoo page to assist further.
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