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Sergio Lopes AVG firewall is blocking my printer/scanner - how do i fix this issue?
The AVG firewall is blocking me printing to my wireless printer and I cannot scan from my printer to my pc either. I cannot see in the firewall settings any function to allow printing/scanning like there was in the previous version
Thank you for reaching out to us with your concern.
I suggest you to change the firewall network profile from "Public" to "Private" and check if that fixes the issue. To change this settings, please open the AVG Internet Security and click on Menu>Settings>Components>Firewall>Customize>Network profile.
Also, please Enable all the System Rules under Menu>Settings>Components>Firewall>Customize>Policies.
We're sorry for the inconvenience caused.
Did you configure the Firewall settings as per the recommendation?
1, Open AVG Internet Security and click the Hacker Attacks tile.
2, Click Firewall options ▸ Network profiles - Change all the Networks to "Private" - Click OK to confirm it.
1, Open the AVG Internet Security user interface and click the Hacker Attacks tile.
2, Click Settings (the gear icon) in the top-right corner.
3, Enable the "Internet connection sharing mode".
4, Click on System Rules - Enable the "Allow File and Printer sharing" and "Allow remote desktop connections to this computer" - Click OK to confirm it. Please make sure all the tasks are enabled.
Check the status and keep us informed here.
We're sorry to hear that the issue still persists, Lisa.
Please write back to us in your own/new post, so that we can access your account information (registered email address) & send you an email with detailed instructions to contact our additional support.
Thank you for understanding in advance!