AVG Support Community
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Alan Binch
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Borislav Angelov
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Vladimir Bartl
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Subhadeep Kanungo
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Miloslav Serba
Thank you for contacting us. As per our records, you have an active license for AVG Internet security until 1st May 2017 which was auto renewed on 16th April 2016. And we see that you purchased AVG Protection multi device subscription for 1 year on 1st May 2016. This is not a renewal but a new purchase. If you do not want to use it, you can get a refund. Please visit https://support.avg.com/support_sales and click on "Request a refund". Then fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days. For any further clarification about your billing an purchases with AVG, please consider contacting our sales support team ( http://support.avg.com/support_sales ). Thank you.
Jeg mener jeg for et år siden opsagde vores aftale.
Hvis det ikke er tilfældet opsiger jeg hermed aftalen.
Venlig hilsen
John Brodersen
AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate this message.
We do not find any active subscription registered to the email address that you have used to contact us here.
I have sent an email requesting more details to locate your order.
Please check and revert back to us.