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Will BrownWill Brown 

AVG Free liscence error on update

I have tried unistalling and reinstalling AVG which was successful but I am getting the same error I was getting prior.  I am running Windows 8.1 64 bit.  AVG anitvirus free edition.  When it goes to do the antivirus update it pops up with a license error. "Update Failed.  Invalid License"
KishoreKishore (Avast) 
Hello Will,
We regret for the inconvenience caused. Please check whether you have installed any other conflicting applications like McAfee, Avast, Norton etc.. on your PC, If so please uninstall the conflicting applications.
If not, please  click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool to remove all the traces of the AVG.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart,  manually delete the AVG Remover folder in the C drive of My computer.
KishoreKishore (Avast) 
4. Once uninstalled download the installation file using the link : http://www.avg.com/download to reinstall your AVG program.
5. Run the downloaded file to start the installation process.
6. Follow the instructions on your screen.  
7. Complete the installation and restart your computer.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.
Alan BinchAlan Binch
Will, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru
Vasya ProkhorVasya Prokhor
Hey i have the same problem, I followed the steps and reinstalled it. Problem still occurs. what else can i try?
AvinashAvinash (Avast) 
Vasya,
We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.
Will BrownWill Brown
I have done all of the above repeatedly.  It no longer even lets me install the program.  i get error 0XE0010058.
Error code.
Nathan DukeNathan Duke
This issue seems to be problematic.  Around time of this post, I noticed mine was doing the same thing.  Uninstalled, reinstalled numerous times and same issue.  Have done the removal tool as well, and MANUALLY went in and deleted everything I could find on the hard disk as well as the registry.  Still same issue.  I find it rather amusing, that AVG seems to not have a resolution to post.

Invalid License Update
 
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Nathan and Will,
We sincerely apologize for the difficulties you are currently experiencing.
To get your issue fixed we request you to run AVG remover tool to remove all the traces of AVG found in your pc and then install AVG Antivirus free. To run AVG remover tool follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
Aravind GnanamurthyAravind Gnanamurthy (Avast)
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
To install AVG Antivirus Free 2016 we request you to use the offline installation. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
For 32 Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Feel free to contact us for any further assistance. Thank you.
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