AVG Support Community
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AllAVG Gurus
These community experts are here to help
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Alan Binch
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Borislav Angelov
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Vladimir Bartl
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Subhadeep Kanungo
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Miloslav Serba
We are sorry to hear about the inconvenience caused. Is that an AVG free version you are trying to install?
We would request you to run the AVG remover tool to remove all the remnants of the failed installation and install AVG using offline installation file based on your OS ( 32 bit or 64 bit).
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG. Once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C:\ and remove it.
Please visit this webpage http://www.avg.com/us-en/download.prd-afh-free to download the offline installation file.
Run the downloaded file to start the installation process.
Follow the instructions on your screen.
Complete the installation and restart your computer.
Please, feel free to let us know if you require any further assistance. Thank you.