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Jason Pearce MSVCR110.dll Error PLUS MORE
Hello AVG.
Firstly I have never uses any other security device on my brandnew ASUS laptop.
i7 core
250g SSD
Heaps of ram, etc..etc...etc. top end laptop
runing Win 10, latest upgrade.
Installed and PAYED for AVE pro last year, no issues, however today noticed that there wasn't an icon on my desktop, so with some investigating realised that my licebce had expired.
so downloaded again, and got the above error message (3 times after clicking "Ok").
So i downloaded again...after paying for it, and still no luck.
I have tried the following.
- Dowloading
- Un-installing it.
- Using the removal tool, and following the threads advice
- Installing again with Windows defender turned OFF (as a suggestion on the thread said)
I have been able to install it, however when it asked me to reset the computer, I get an "offical" message telling me that the installation hasnt been competed and gives me an error code (cant remember it, however its on this thread) and tells me to contract customer service...
Which i have, however after waiting 20min online i gave up, and considering i am in Australia, i cant call the US number!
PLEASE HELP!
especially as i have only just paidf for the Pro Version, and I would EXPECT as a loyal AVG customer (10+ years on use) i will be compensated for this delay.
Firstly I have never uses any other security device on my brandnew ASUS laptop.
i7 core
250g SSD
Heaps of ram, etc..etc...etc. top end laptop
runing Win 10, latest upgrade.
Installed and PAYED for AVE pro last year, no issues, however today noticed that there wasn't an icon on my desktop, so with some investigating realised that my licebce had expired.
so downloaded again, and got the above error message (3 times after clicking "Ok").
So i downloaded again...after paying for it, and still no luck.
I have tried the following.
- Dowloading
- Un-installing it.
- Using the removal tool, and following the threads advice
- Installing again with Windows defender turned OFF (as a suggestion on the thread said)
I have been able to install it, however when it asked me to reset the computer, I get an "offical" message telling me that the installation hasnt been competed and gives me an error code (cant remember it, however its on this thread) and tells me to contract customer service...
Which i have, however after waiting 20min online i gave up, and considering i am in Australia, i cant call the US number!
PLEASE HELP!
especially as i have only just paidf for the Pro Version, and I would EXPECT as a loyal AVG customer (10+ years on use) i will be compensated for this delay.
We apologize for the inconvenience caused. We appreciate your efforts to resolve the issue. I have just sent you an email with the instructions to get connected with our senior technical support team. Please follow the email instructions to get additional support to resolve the issue. Please note that our phone support numbers are: United States: +1 925 732 4274, Great Britain: +44 116 366 8542, Australia: +61 2 8103 4937 .NOTE: Calls from outside the US, UK or AU may be subject to international charges from your telephone provider. Thank you.