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Stuart NieldStuart Nield 

AVG contact email address

Is there anyone who can tell me the AVG contact email address as I wish to send them an email regarding problems I encountered today
Alan BinchAlan Binch
Stuart, There is no direct AVG contact email address. Have a look @ this AVG article (http://avgclick.me/SupportContacts).
AVG Guru
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Stuart,
I have sent you an email to your email id. Please post your query and reply back to that email. So that we are happy to assist you further.
Thank you.
Stuart NieldStuart Nield
Dear Sir/Madam,

Could you please send me details of all my active subscriptions and their expiry dates.
The reason for this request is as follows:
This morning when I booted up my computer I received a message that my subscription was out of date and a box showing asking me to renew.
I clicked on this and started the process but encountered a difficulty so I tried logging in to my AVG account but was unable to do so because it said my email or my password had not been recognised. This was very strange as it is the same email address, from which I am now replying to, and it was the same password I use Both the email and password were copied and pasted into the log-in box.
I eventually managed to renew my AVG Internet Security but could not renew my AVG Driver update. In addition to this I was unable to open any web page no matter whether this was MSN, for my emails, or the National Lottery.
Because of this I then did live chat, with an agent called Sherwin and explained the problem and she assisted me by dealing with a purchase for a subscription for 2 years which should have been for AVG Driver update but I don't seem to be able to find this. Also from the notifications below it would appear that my AVG Internet Security had not yet expired and was not due to expire until 2016-10-02 which I read as 10th October 2016.
Awaiting your reply.
S Nield
See Transcript of email received below
From: notification.automat@avg.com
To: stu1947@msn.com
Subject: AVG License Retrieval
Date: Sat, 12 Mar 2016 16:52:00 +0100

Dear AVG Customer,

This email is an auto-response to the license retrieval request for your AVG product(s) and service(s). Please do not reply to this email.

We recommend that you make a backup copy of this e-mail (e.g. print out a hard copy) and store your license number in a secure location in the event you need to reinstall the product or redeem the service.

Product: AVG Internet Security
Status: Active
Number of computers: 1
License validity: 12
License expiration date: 2016-10-02
Product: AVG PC TuneUp
Status: Active
Number of computers: 1
License validity: 12
License expiration date: 2016-10-02

Product: AVG Internet Security
Status: Active
Number of computers: 1
License validity: 24
License expiration date: 2018-03-12
To install AVG Anti-Virus or AVG Internet Security on your computer please visit: https://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG

To install AVG PC TuneUp on your computer please visit: https://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-PC-TuneUp


If you have already purchased an upgrade or renewal of an AVG product on your computer, do the following:

For AVG Anti-Virus and Internet Security please visit: https://support.avg.com/SupportArticleView?urlname=How-to-activate-AVG-with-a-new-license-number

For AVG PC TuneUp please visit: https://support.avg.com/SupportArticleView?urlname=How-to-activate-AVG-PC-TuneUp


To redeem the service please proceed as follows:
- click on the redemption link available at the A. section of this e-mail
- fill in the required information
- follow the on-screen instructions

Best regards,

Customer Care
AVG Technologies
Grant ShawGrant Shaw
There  is nowhere on my subscription page that says manage subscriptions and I am trying to cancel.
Alan BinchAlan Binch
User Grant Shaw has posted their own topic (https://support.avg.com/answers?id=9060N0000000QoVQAU).
AVG Guru
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