Hi, every time AVG runs, it picks up and removes a Trojan Horse. Is there a way I can get rid of it permanently? My computer is doing wonky and just want it removed. Thank you.
Hello Jack, We are sorry to know about the inconvenience caused. Are you using a latest version(2016) of your AVG program? Could you please provide us a screen-shot (http://avgclick.me/getscreenshot) of the AVG detection message which will help us in identifying the issue and then assist you. Thank you.
Each time I run a scan that threat is found. AVG removes it. I run the scan again and threat if found again. It never goes away. Trojan Horse is always there to be found. Is there a way to get rid of it permanently?
Jack, We apologize for the inconvenience caused. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Please feel free to get back to us for further assistance. Thank you.
We are sorry to know about the inconvenience caused. Are you using a latest version(2016) of your AVG program? Could you please provide us a screen-shot (http://avgclick.me/getscreenshot) of the AVG detection message which will help us in identifying the issue and then assist you. Thank you.
We apologize for the inconvenience caused.
We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Please feel free to get back to us for further assistance.
Thank you.