Have been trying to ask for refund for AVG Go Tech Support / Total Care Bundle

I have tried a number of times tocomply with your "ring this number" and I have reached a point where I no longer believe AVG GO.   My discussions with support to day resulted in me being transfered to a "supervisor".   This supervisor told me that a refund was "in process" and would take 3/5 days.   More delay without any justification.  I was promised 2 May 7/10 days, with this offer the timing will total 28 days since the promised refund.  I was ok with it up to a point.  However I rang in again a little later, this time the advisor seemed to want to own the problem!   After being very patient waiting for a very long time the same advisor came back on the phone.  She then said that she would up date my records and have VAG GO ring me on my land line.  You can expect a call back SOME TIME THIS WEEK or IT MAY BE NEXT WEEK.   Unhappy but she was kind and tried to help so I rang off -- I then used the AVG GO "this number is for refunds only and no other reason.  I called 1 - 844 - 234 - 6038 - this provided 3 OPTIONS, NONE OF WHICH MENTIONED REFUNDS.  I pressed option 1 and waited until a message said if you want us to call you back leave your name and number.   Ileft my name and number SURPRISE SURPRISE -NO ONE RUNG ME BACK.   So here is an option for you you have 24 hrs to refund the money by bank transfer, paypal or any other method.   In the absence of a refund on Wenesday morning AVG and AVG GO will be reported for conspiracy to defraud (AVG) and fraud (AVG GO)  So don't ask me to ring AGAIN.   While you repeat we regret forget the regret REFUND MY MONEY.