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Lucie Drdlová AVG internet security full paid version
Hello, my AVG changed status of the payment protection for not protected and there is not possible to change it.
Is this component included in the prepaid version of AVG or not?
I made the update of AVG today.
Many thanks for your reply
Lucie
Is this component included in the prepaid version of AVG or not?
I made the update of AVG today.
Many thanks for your reply
Lucie
We're glad to look into this & help you.
Upon checking your account, we see that you've an active subscription of AVG Internet Security (full protection).
From your description, it seems that the Payment component is disabled. To ensure this, share us the screenshot of it for better clarity.
Payment tile should be in green indicating it is active, as it is included in your subscription.
Also, let us know the operating system of your computer & version of AVG installed on your computer (Open AVG - Menu - About).
my OS is Windows 10,
version of AVG 19.7.3103 (build 19.7.4674.523)
version of virus definition 190827-2
So I hope, that these information and photo will help. Many thanks for your feedback.
Lucie
Your subscription includes Payment components too. Please repair https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus your AVG Internet Security and check the status.
If the issue persists, we have to reinstall your product.
Lucie
Glad to hear that everything worked out and we got everything straightened out. If we can be of more help, please never hesitate to let us know.