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Neil Hatch Sonos being blocked
Hi,
This version of AVG (19.8.3108 (build 19.8.4257.552) has blocked my Sonos and I cannot run the application unless I turn off Enhanced Firewall. I have tried putting the sonos executable in as an exception and enabled all the system rules but the Sonos executable will only find the Sonos system if I turn off the Enhanced Firewall. Thanks
This version of AVG (19.8.3108 (build 19.8.4257.552) has blocked my Sonos and I cannot run the application unless I turn off Enhanced Firewall. I have tried putting the sonos executable in as an exception and enabled all the system rules but the Sonos executable will only find the Sonos system if I turn off the Enhanced Firewall. Thanks
I appreciate your efforts in finding the root cause of the issue.
I suggest you to refer the below article to allow the specific application and check if you're able to run the file.
https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-Enhanced-Firewall-Application-Rules
Keep us posted.
Refer this article and follow the steps as mentioned under "Define Network profiles" to change the profile to "private".
Once done with that, check the status with Sonos.exe and NAS drive.
Keep us posted.
However, you still can't connect the Sonos.
So, we have offered our additional support through email. Please check for the email and connect back to us as soon as possible.