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We apologise for the inconvenience. Please visit AVG Support page for any urgent issues. Thank you for your patience.

Rob NRob N 

AVG Login

Hi
I cant login to the android app but works fine on a browser. It says cant login every time. Anyone else with the same issue ?
R
Balasubramanian SBalasubramanian S (Avast) 
Hello Rob,

We are sorry to hear this. Could you provide the screenshot of error that appears on AVG app to assist further?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Rob NRob N
Screenshot
User-added image
Balasubramanian SBalasubramanian S (Avast) 
Thank you for the screenshot.
It seems that you have VPN running on your mobile.
Could you turn off the VPN and check whether you are able to log into AVG account?
Rob NRob N
No, Same result im afraid
-980888528-980888528 (Avast)
Rob, 
We appreciate your efforts. 
In such case, we recommend you to contact our Android mobile team using the following link( http://avgclick.me/AVGtechnical ) select as Android in OS field, choose yes for paid version, fill out your details and click email option. Do not worry, our AVG mobile team will check and reply back to you via email.
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