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Paul KisselPaul Kissel 

Whitelisting

Hi there, 
we would loke to enter AVG Whitelist program with our software releases, but I cant ged ftp credentials (no answer for online inquiry for weeks). Can you please help? 
I have used this info to get connected - https://www.avg.com/en-us/whitelist-program-registration (incuding all related articles). 
 
Priyanga SekarPriyanga Sekar (Sitel)
Hello Paul,

We'll certainly take a look into this for you.
We'd like to inform you that no credentials is required to submit a file in AVG whitelisting form using this link.
If you're being asked credentials, do share us the screenshot of the same to assist further. You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Paul KisselPaul Kissel
Thank you, Priyanga, 

But we want to be a part of your whitelist program and add our latest releases to the trusted partners list by uploading to your FTP server (as we did before). 
How can we get back to it? 
Balasubramanian SBalasubramanian S (Avast) 
Paul, did you follow the steps as mentioned in this article to submit the file for whitelist?
Paul KisselPaul Kissel
Sure! I just cant get now respond. I even tried to inquire with another e-mail. But still no answer - neither positiму nor negative. How can I get on the whitelist? 
-980888528-980888528 (Avast)
Paul,
Sorry for the confusion.
Yes, the option to enter AVG Whitelist program using credentials is no longer available.
​​​​​​​Unfortunately, all users and developers have to use this : https://www.avg.com/en-us/whitelist-program-registration common link to submit the request.
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