AVG Support Community
Hello Istarth, Sorry for the delay. I would like to share few details about the features in the latest version of AVG TuneUp. AVG Disk Space Explorer - - Will be back together with as AVG Disk doctor in 19.1 vesrion AVG Registry Defrag/Editor - - Will be released as “standalone feature." AVG Automatic Maintanance - - Is already back in newest version of AVG TuneUp 18.3 AVG Real Time Optimization - - Under Seed up > Backup & Startup programs AVG App Updates Check and Install - - Is already back in newest version of AVG TuneUp 18.3 AVG "Fix Problems" - - Is already back in newest version of AVG TuneUp 18.3 AVG Cleaner iOS - - Is in feature plans If you do not like this version, you can certainly install the older version of AVG TuneUp from this link https://www.avg.com/en-us/download-thank-you.php?product=gse&variant=803.I am now using 19.1 and I have to say that all is almost the same....
If you do not like this version, you can certainly install the older version of AVG TuneUp from this link https://www.avg.com/en-us/download-thank-you.php?product=gse&variant=803.But I have bought a 2 year license of this app... that means the app and 2 years of support and updates.... The app I bought was very different than this.... so where are the updates for the app I bought ¿? the only thing I got for my support with this project and my license is a totally breaked app...
Hi Milan Jasenský,
the new AVG is good but i/we need those old good functions back, especially these two ASAP in next upcoming version, these are the most important features for me at least in my priority list.
Also, even after checking/enabling the option in AVG settings notification settings section "Show what's new after update' why no changelog is shown after an update? Fix this bug & make a transparent blog post of every new version release with detailed changelog like Google did for their chrome release for better transparency & understanding to & for the consumers like us.
Like many of others, am too a long term AVG PC tuneup user, even since then when it was not a part of AVG, so we don't want to see a half backed BETA product that we are paying for a subscription.
this is Sandro from the TuneUp product team here!
First of all: We hear you. Loud and clear. You're loyal users and we don't want to lose you - it's users like yourself that made the software as popular as it is today.
Let me tell you what's going on and what we're working on: Our engineers are currently porting features of the "old" AVG PC TuneUp platform to the new AVG TuneUp product. The new one is based on a more modern codebase and it's what we're using across the company (Avast + AVG) now. Why are we doing this? To be honest: It's a lot of work keeping multiple product codebases around - and it's expensive. We'd rather like to put this engineering work and budget towards developing a better product!
However, we don't want to simply copy & paste old features but redesign and improve upon them. With a list of 35+ features from the old product, this of course isn't happening over night! :) I wish, believe me.
That's why we're going through the list of features bit by bit and make a careful decision for every single one of them and answer a few questions:
1. Which one do we develop next? (for example, in a few weeks we'll get Drive Defrag over to you - later this year Disk Space Explorer and Duplicate Finder).
In order to figure out what's coming soon we are actively running surveys across thousands of users to find out which features are the most important to you.
2. Which feature we might not need anymore! This is quite critical, as some functionality might've been useful 10+ years but is no longer beneficial, either due to hardware improvements or enhancements in Windows 7/10. Looking at Themis Zisis list, we do have some thoughts on every item:
AVG Turbo Mode: Turned off Windows services temporarily. Now, I am running intense benchmarks at Avast using multiple synthetic and real-world tools to figure out the "Before" and "After" effect of our products. I look at areas like boot time, RAM usage, FPS in games, application launch times etc.
The result: turning off these services stopped having an effect 10+ years ago, even on 6-8 year old hardware. On the other hand, it introduced more issues with users complaining about some of their applications not working! If we do a "Turbo Mode" in the new product, we want to do something that's actually having a benefit. We do have some ideas in mind, but we don't want to mindlessly copy & paste here! I hate snake oil and I'd rather have nothing at the moment than something that's useless.
AVG Disk Space Explorer: Coming very soon.
AVG Registry Defrag: The registry on Windows 7 and especially 10 does not need to be defragmented anymore. This used to be an issue in the Windows 2000/XP-era, and even then only in rare scenarios. I used to work at Microsoft and we discovered only a handful of cases where a "fragmented" registry had some effect on *server hardware* with thousands of applications running. If any competing product claims that a registry helps you on todays machines, you know it's snake oil ;)
AVG Duplicate Finder: Coming very soon.
AVG Performance Profiles/AVG Improve Performance: This, too, detected and disabled some services and had a few suggestions to improve performance. It's another case where the impact was literally zero across all our test results.
However, the parts that were useful were the SW/HW recommendations. I will talk to the product teams and see what we can do here :)
AVG Drive Defrag: Coming very soon.
AVG Undelete: On our list.
AVG "Fix Problems"/AVG Repair Wizard: DEFINITELY on our list. We are planning to expand this and make it better than it was before! You'll love it.
AVG Startup Optimizer: This is part of Sleep Mode.
AVG System Control: We might look at this in the future. Which settings were most important to you?
AVG Styler: On our list, but relatively low at the moment. Our surveys have shown that users rarely "style" their Windows anymore and communities that offer visual styles for Windows 7 and 10 have shown quite a steep decline compared to 10 years ago. Is this something you guys do often? Let me know, please.
AVG Process Manager: The process manager in Windows 7 and especially 10 does a very good job and we don't like to replicate what's built-in. What did you like about the old one? What would be on your wishlist for the perfect process/task manager?
The list above makes it clear: There's a mix of features we're working on and other features that are simply no longer needed in 2019! Not even if you own an older machine. This is the reality and I don't want to sugarcoat things: We are definitely not where we want to be but this is the current status - A constant evolution! That being said, we have focused our attention on where a software like TuneUp makes the biggest impact: Sleep Mode, Software Cleanup, Software Updater, Disk Cleaner, Browser Cleaner etc. - those are the ones that will give you the biggest boost in speed and disk space.
I hope this all makes sense. But I'd like to make it clear that we are listening, so my questions to you are:
1. Do you disagree with my evaluations above and if so, why? Is there a feature I downplayed that was super valuable to you. If so, please tell me why!
2. Which features would YOU like to see next in order of priority!
3. More importantly: We are actively working on future features so I'd like to know - aside from the old features, which features would you like to see going forward?
I hope this messages makes it clear that we CARE. We really do. Please bear with us as we're going through this migration! In the not so distant future you'll end up with a product that has new/improved features and got rid of bloat that's not helpful today.
Sandro (Team TuneUp)
P.S. As Milan mentioned: The old TuneUp is still available and will continue to work for some time to come. Please feel free to use it if you really miss a feature - and come back to the brand-new one when we've ported the feature(s) you love!
Yes, "Sleep Mode" is our "Background & startup" section in TuneUp now. It includes all running processes as well as startup. So if you turn off, for example, "Office", all its background components (startup + services etc.) are, too.
Regarding the rest: I'll discuss with the team, but I think in general you agree with our priorities and what we're building - and vice versa! I hear you loud and clear about the subscription piece as well, but don't worry: We'll get there.
We'll respond more at a later stage! Thanks for hanging in there.
this is Sandro from the TuneUp team! Apologies for the delay.
First of all, we're knee-deep in working on migrating more features in a few weeks, including Drive Defrag. We have more on our roadmap so stay tuned! We have new products coming out very soon and when you see them you'll understand why there has been a delay.
Let me respond to the questions above:
@Istarth Rokwen Kale: We're looking at features and even new products that look outside the traditional "speed up" category. That being said, a majority of PCs out there are 6+ years old and people don't tend to replace their PCs, which is why they look at software like ours to keep them going. Check out my latest Avast PC Report: https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf. It shows how only a fraction of users have an SSD, more than 4 GB of RAM and capable multithreaded CPUs. We need to make sure we cater to this audience! However, upcoming features like a Duplicate Finder will be useful regardless of the performance. Question: Which features would you like to see in a TuneUp release for new PCs? What are your top 5-10 pain points on your new PC you'd like us to solve? Would love to hear this and discuss with our engineering team.
@Sergey Koroteev - The features you've mentioned will in some cases make a comeback soon (including Duplicate Finder). In the following cases they won't make a return or are already built-in:
- AVG Performance Profiles: This turned off a handful of services which 10+ years ago helped performance but isn't having an effect on Windows 7/10 PCs.
- AVG Undelete, System Information - We're looking into this :)
- AVG "Fix Problems" and Repair Wiizard - There is a "Fix Problems" section which includes Disk Doctor and other problem checks. However, we're researching dedicated problem solving features. Stay tuned!
- AVG Startup Optimizer - This is part of "Background and startup programs". Fully included.
- AVG System Control - We might look at this in the future. Which settings were most important to you?
* AVG Styler - I mentioned this above: On our list, but relatively low at the moment. Our surveys have shown that users rarely "style" their Windows anymore and communities that offer visual styles for Windows 7 and 10 have shown quite a steep decline compared to 10 years ago. Is this something you guys do often? Let me know, please.
AVG Process Manager - I asked about this a while ago. Would really need your help to make a case: The process manager in Windows 7 and especially 10 does a very good job and we don't like to replicate what's built-in. What did you like about the old one? What would be on your wishlist for the perfect process/task manager?
AVG Performance Reports -This is now called "Statistics" and is available from the menu on the right.
In January we'll have new things to announce so please stay tuned!
In the meantime you should have no problems installing the old AVG PC TuneUp until the new one has the feature set you need. Please let me know if there are still issues going forward!
I was really shocked when I have installed the latest version on my new PC as I couldn't find some features which I was using on my old PC quite often. I almost canceled my subscrpition as I don't want to pay for something which I am not getting.
But after reading all posts I can see that you are giving your best to migrate old features from old engine to new one. That is really good as I know how it is hard to maintain old SW (as I'm working as Suport Engineer and I am in contact with R&D on daly basics) and should bring some benefits to end users as well.
I would just recommend you to have both versions (the latest (lets say beta) and previous full stable) on main page and some recommendation when to use which one.
Looking forward to new release with new old features! :D
OMG, thank God I did a search and read some threads like this, as I had allowed my paid subscription to lapse for several months and used the free version, which I am on now, which updated today automatically, then asked me to all it to fix all my so-called performance issues, suggesting to delete MS Office 2016, etc. WHAT??? I chose to research if this was a good idea, allowing the free Tuneup option to "clean up" my computer.
I found a whole host of comments from the Google search and here, NOT TO DO THAT!!!! Even Microsoft says that AVG is good, but their Tune Up program will screw up your computer...and many AVG customers said so!!!
Then I find out, as I was for the last few months thinking about renewing the Ultimate AVG subscription, SAW THIS THREAD about how all those great tools were removed without any permission on the customer's part. Oh, but then I read in some threads that AVG Customer Service Reps kept basically saying:
"We decided to remove all those features because customer surveys etc said the customers didn't want those things." That is when I about lost it. Does anyone really think we're stupid enough to believe that line of bull?????
No, AVG, just admit the truth...you want to package those things separately so you can make more money!!!! You know...I don't mind some surprises...but I hate those who lie to your face!!!! So now, do you think I really will buy the product and upgrade back from the free one???
I will let you figure that one out...as people are waiting to see what you're going to do with this product.