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Maggie MalMaggie Mal 

AVG internet security

When I open up my I/Net Security it comes up with
UI FAILED TO LOAD
This is very embarrassing
Your protection is running, but the UI is having a really bad day
(EXIT)
["undefined", "module", "main layout". "view", "default"]
What is going on?
I tried ringing the Support Number of 1800 429 319 but it is SHUTDOWN due to Coronavirus situation.
 
Best Answer chosen by Maggie Mal
Maggie MalMaggie Mal
Just managed to open up the AVG icon ok so following through with Update given.  Hopefully will fix it.Thanks.

All Answers

Dinesh KrishnanDinesh Krishnan (Avast)
Hi Margaret,

We're glad to look into this & help you. Currently, the phone support is unavailable due to Covid 19 pandemic.
Sometimes, this might happen if few services are unable to initiate.
In this regard, we'd suggest you to follow the steps in this article to ensure that the required services are running fine.
If so, you can try repairing the program once to check if it helps.
Jackie MorrisJackie Morris
I have the exactly the same issue as well after I restarted my computer from doing a virus update!! HELP!!!
Maggie MalMaggie Mal
Just managed to open up the AVG icon ok so following through with Update given.  Hopefully will fix it.Thanks.
This was selected as the best answer
Sarath PriyanSarath Priyan (Avast)
Margaret, if you're able to view AVG interface, you need not follow the instructions provided in the article.

If you experience the same in the future, you can refer the article and follow the steps and monitor if you're able to open the interface.
Sarath PriyanSarath Priyan (Avast)
Hi Jackie,

I suggest you to follow the steps provided by my colleague Dinesh Krishnan and check if it resolves the issue.

If you're experiencing the same, please create a new post/query for further assistance.
Cuuck EustermanCuuck Eusterman
I have an old computer virus repair that is still stealing my info. They never stut off my web screen take over window. There still on my computer and have put phone number on my tast bar bottom of this page. NEED you guys to go in and ride of them
Dinesh KrishnanDinesh Krishnan (Avast)
Hi Cuuck,

We're glad to look into this & help you. 
In order to check the product details in your account & proceed accordingly, we request you to write back to us in your own post. While writing back, please include the screenshot of the message about which you're concerned. Thank you for your understanding in advance!
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