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Christopher Wallace AVG is blocking a download from a trusted source
Why is the AVG anti virus software blocking a update from a trusted supplier with an error message that says there could be a problem and it has been referred to the virus lab for checking and they will come back to be shortly that was 45 minutes ago. What is the problem as I am tired of Digital River trying to extort money from me and when I require assistance I find it almost impossible to get.
CyberCapture is a feature in AVG Internet Security and AVG AntiVirus FREE that detects and analyzes rare, suspicious files. If you attempt to run such a file, CyberCapture locks the file from your PC and sends it to the AVG Threat Labs, where it is analyzed in a safe, virtual environment. You are notified when the analysis is complete.
To disable CyberCapture, open AVG Antivirus and go to Menu ▸ Settings ▸ Basic protection ▸ Detections. Untick the box next to Enable CyberCapture Technology.
Regarding the charges, you can reach our AVG billing team via live chat by clicking on the link below.
https://support.avg.com/support_sales?l=en