Home Support

<  Back to Homepage

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

Browse by categories

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
ShowAll Questionssorted byRecent Activity
Jorge DumoisJorge Dumois 

scanning my computer

I paid a subscription to AVG and every time I request to scan my PC they send me to pay for the subscription why?
Arunchunarajan KulothunganArunchunarajan Kulothungan (Foundever)
Hello Jorge,
Thank you for contacting AVG Community Support.
We are really sorry to know that AVG subscription is asking you to pay for subscription after every scan. We do understand this must be annoying. Please accept our sincere apologize for the inconvenience caused. We'll certainly check and help you out.
Most AVG applications display notifications about application activity, product updates, warnings, and alerts. To disable pop-up notifications or stop offers for other products, follow the instructions in this article according to your app.
https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-popup-notifications&q=popup&supportType=home (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-popup-notifications&q=popup&supportType=home)

If you need any assistance or still facing the issue, please revert us.

Looking forward for your response.
 
Ask a question
Struggling with non-AVG technology? We can fix that, too!