Hi, I entered a 60-day free trial of AVG, but my email was misspelled. (email address removed) was written, when the real mail is (email address removed). I need the change to be made because the Subscription does not appear in my AVG account and they did not send me the test email or I will not have the possibility to cancel it if I am not satisfied.
Hello Matias. Thank you for contacting AVG Community Support. We certainly check and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us. Thank you for your understanding.
The problem is exactly that, that incorrect email is not mine, it was written incorrectly and the one I put in the claim is the real email... I need them to change the AVG Security Internet subscription email to which I quoted.
We've initiated the transfer of your AVG Internet Security (Multi-Device, 60 Days free trial) subscription from your incorrect email address to your correct email address. A verification email has been sent to your correct email address. Please verify your identity, so that the subscription transfer can be processed. Let us know if you need further assistance.
Hello Hassan, We understand your concern regarding mispelled email address and need to transfer the account. We will certainly check and help you out. As you have contacted from your registered account, we have replied to you from your original post. Please check and share the required information. Thank you for your understanding.
Thank you for contacting AVG Community Support.
We certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
We understand your concern, Matias.
We've initiated the transfer of your AVG Internet Security (Multi-Device, 60 Days free trial) subscription from your incorrect email address to your correct email address.
A verification email has been sent to your correct email address. Please verify your identity, so that the subscription transfer can be processed.
Let us know if you need further assistance.
We understand your concern regarding mispelled email address and need to transfer the account. We will certainly check and help you out.
As you have contacted from your registered account, we have replied to you from your original post.
Please check and share the required information.
Thank you for your understanding.