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james simpsonjames simpson 

browser plugin

web tuneup disabled browser plugin disabled in your web browser internet explorer enable the plugin for full protection , cannot find plugin
Best Answer chosen by james simpson
Balasubramanian SBalasubramanian S (Avast) 
Hello James,

Sorry for the inconvenience caused. I would request you to follow the below mentioned instructions to enable all the apps of your Internet Explorer browser:

1) Open your Internet Explorer web browser
2) At the top right corner below the close button you can find a wagon wheel shaped icon which is called as "Tools" please click on it.
3) In that select, "Manage add-ons" options
4) In the manage add ons window to the left please select "Toolbars & Extensions" and to the right you can find all the plugins and addons installed on your browser
5) Please enable all the plugins and addons in it and then check whether the issue persists.

All Answers

Balasubramanian SBalasubramanian S (Avast) 
Hello James,

Sorry for the inconvenience caused. I would request you to follow the below mentioned instructions to enable all the apps of your Internet Explorer browser:

1) Open your Internet Explorer web browser
2) At the top right corner below the close button you can find a wagon wheel shaped icon which is called as "Tools" please click on it.
3) In that select, "Manage add-ons" options
4) In the manage add ons window to the left please select "Toolbars & Extensions" and to the right you can find all the plugins and addons installed on your browser
5) Please enable all the plugins and addons in it and then check whether the issue persists.
This was selected as the best answer
james simpsonjames simpson
all enabled still has not worked
Balasubramanian SBalasubramanian S (Avast) 
Thank you for the information. Now please disable only the AVG web tuneup plugin from it and then whether the issue persists.
Jack schweigelJack schweigel
I had just asked about this issue in chrome.  I found the answer - in Chrome setting go to Extensions and Enable the "AVG Web Tuneup" extension.  Simply a terminology issue that could be fixed in an update
Jack schweigelJack schweigel
I am using Chrome not IE  where plugins are "sandboxed".  I assume this is similar to IE.  I can manage exceptions to this but don't know what to make an exception.  I added AVG.com but still an issue.  I also have but don't use Edge on Win10.  How to handle thtat for this issue.  I may start to use it.

 
-980888528-980888528 (Avast)
Jack,
Pleased to see that you appear to be sorted now. Thanks for returning to the Community & posting. We appreciate all your efforts and patience and thank you for your valuable suggestions. Please feel free to get back to us for any issues with AVG. Thank you!
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